Take control of your health care by getting answers to your questions from someone who knows. Our representatives can help you learn about your bill, make payments, check on a claim, explore well-being resources, or start a new plan.
Visit a CenterIf you disagree with us on a claim decision or simply had a bad experience with us, we want to know about it.
An appeal is a formal way of asking HMSA to review a decision on a denied claim. Learn more about the process.
You can ask us to recheck a decision about your health plan or prescription drug coverage for services or benefits you've received.
Read moreIf you have questions, suggestions, or a grievance about HMSA QUEST Integration services, we can help you with most of your questions over the phone or send your inquiries in writing.
Read moreYou can ask us to recheck a decision about your health plan or prescription drug coverage for services or benefits you've received.
You can ask us to recheck a decision about your health plan or prescription drug coverage for services or benefits you’ve received.
Read moreYou can ask to have an independent review organization look over your appeal if you think we made a mistake.
Learn more